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Support & Validation

Get help, connect with the community, and validate your CrashLens implementation for optimal results

๐Ÿ“ž SUPPORT AND COMMUNITY

Getting Help & Support Channels

๐Ÿ”ง Technical Support

  • GitHub Issues: Bug reports and feature requests
  • Documentation: Comprehensive guides and API reference
  • Stack Overflow: Tag questions with #crashlens
  • Email Support: support@crashlens.dev
BASH
# Generate support bundle crashlens support bundle \ --include-logs \ --include-config \ --anonymize # Check system diagnostics crashlens doctor --detailed

๐Ÿ‘ฅ Community Support

  • Discord Server: Real-time chat and Q&A
  • Reddit Community: r/crashlens for discussions
  • LinkedIn Group: Professional networking
  • Telegram Channel: Updates and announcements
BASH
# Community commands crashlens community join crashlens community events crashlens community showcase

Support Request Best Practices

BASH
# Generate comprehensive support information crashlens support info \ --include-environment \ --include-version-history \ --include-recent-errors \ --include-config-summary \ --output support-info.json # Create issue template crashlens support issue-template \ --type bug \ --severity high \ --include-reproduction-steps # Performance debugging crashlens support performance-report \ --include-profiling \ --time-range last-24-hours \ --output performance-debug.html # Configuration validation for support crashlens support validate-setup \ --check-permissions \ --check-connectivity \ --check-dependencies

โšก Quick Help Commands

BASH
# Instant help and diagnostics crashlens help # General help crashlens help analyze # Command-specific help crashlens doctor # System health check crashlens version --detailed # Version and build info crashlens troubleshoot --interactive # Interactive troubleshooting crashlens examples --list # Available examples crashlens faq --search "policy" # Search FAQ crashlens status --all # Overall system status

Enterprise Support & Professional Services

๐Ÿ†

Premium Support

  • 24/7 technical support
  • Dedicated support engineer
  • Priority bug fixes
  • Custom training sessions
๐ŸŽฏ

Consulting Services

  • Architecture design review
  • Policy optimization consulting
  • Custom integration development
  • Performance optimization
๐ŸŽ“

Training & Certification

  • On-site training programs
  • Custom workshop development
  • Certification programs
  • Best practices workshops

Contact Enterprise Support

BASH
# Enterprise support contact crashlens enterprise contact \ --company "Your Company" \ --use-case "Large-scale deployment" \ --urgency high \ --preferred-contact email # Request enterprise trial crashlens enterprise trial-request \ --team-size 100 \ --deployment-type on-premises \ --compliance-requirements "SOX,GDPR" # Schedule consultation crashlens enterprise schedule-consultation \ --topic "Architecture review" \ --preferred-times "2025-08-25T14:00Z,2025-08-26T10:00Z"

Contributing to CrashLens

Ways to Contribute

๐Ÿ› Bug Reports & Feature Requests

Help improve CrashLens by reporting issues and suggesting enhancements.

BASH
# Report a bug crashlens bug report \ --title "Policy check fails with large datasets" \ --steps-to-reproduce steps.txt \ --include-logs \ --severity medium # Request a feature crashlens feature request \ --title "Add support for custom cost models" \ --description description.md \ --use-case "Enterprise multi-cloud deployment"
๐Ÿ“ Documentation Contributions

Improve documentation, write tutorials, and share best practices.

BASH
# Contribute documentation git clone https://github.com/crashlens/docs cd docs crashlens docs validate --local crashlens docs preview --port 3000 # Submit tutorial crashlens contribute tutorial \ --title "Kubernetes Integration Guide" \ --file kubernetes-tutorial.md \ --category integration
๐Ÿ’ป Code Contributions

Contribute to the core codebase, plugins, and integrations.

BASH
# Set up development environment git clone https://github.com/crashlens/crashlens cd crashlens crashlens dev setup poetry install --dev # Run tests crashlens dev test --coverage crashlens dev lint --fix crashlens dev type-check # Submit contribution crashlens dev pr create \ --title "Add Azure cost provider support" \ --branch feature/azure-provider
๐ŸŽจ Community Contributions

Share configurations, integrations, and case studies with the community.

BASH
# Share configuration template crashlens share config \ --name "Enterprise Multi-Team Setup" \ --description "Config for 100+ developers" \ --anonymize \ --tags enterprise,multi-tenant # Contribute integration crashlens contribute integration \ --platform "DataDog" \ --type monitoring \ --file datadog-integration.py

Contributor Guidelines & Process

BASH
# Review contribution guidelines crashlens contribute guidelines --show crashlens contribute code-of-conduct --show # Set up contributor profile crashlens contribute profile setup \ --name "Your Name" \ --email "your.email@example.com" \ --expertise "policy-optimization,enterprise-deployment" # Join contributor program crashlens contribute join \ --interests "documentation,testing,ml-features" \ --availability "weekends,evenings" # Track contribution status crashlens contribute status --show-progress crashlens contribute leaderboard --timeframe monthly

๐ŸŽ‰ SUCCESS CHECKLIST

Installation & Setup Validation

โœ… Phase 1: Basic Installation (5-10 minutes)

CrashLens successfully installed

BASH
crashlens --version # Expected: crashlens, version 2.5.1

System diagnostics pass

BASH
crashlens doctor # Expected: All checks passed โœ…

Help system accessible

BASH
crashlens --help # Expected: Command help displayed

โœ… Phase 2: Configuration Setup (10-15 minutes)

Configuration initialized

BASH
crashlens init # Expected: Configuration created successfully

Configuration validates

BASH
crashlens validate --config crashlens.yml # Expected: Configuration is valid โœ…

Sample data generation works

BASH
crashlens simulate --output test.jsonl --count 10 # Expected: Generated 10 sample log entries

โœ… Phase 3: Core Functionality (15-20 minutes)

Log analysis works

BASH
crashlens analyze test.jsonl # Expected: Analysis completed successfully

Policy checking works

BASH
crashlens policy-check test.jsonl # Expected: Policy check completed

Report generation works

BASH
crashlens report --output test-report.html test.jsonl # Expected: Report generated successfully

Advanced Features Validation

โœ… Phase 4: Integration & Automation (20-30 minutes)

CI/CD integration configured

BASH
# GitHub Actions workflow created cat .github/workflows/crashlens.yml # Expected: Valid workflow configuration

Alerting system configured

BASH
crashlens test-alerts --dry-run # Expected: Alert configuration validated

Monitoring setup validated

BASH
crashlens monitor --dry-run .llm_logs/ # Expected: Monitoring configuration valid

โœ… Phase 5: Production Readiness (30-45 minutes)

Performance benchmarks pass

BASH
crashlens benchmark --dataset-size 1000 # Expected: Performance within acceptable limits

Security configuration validated

BASH
crashlens security audit --comprehensive # Expected: No critical security issues

Backup and recovery tested

BASH
crashlens backup create --test-restore # Expected: Backup and restore successful

Comprehensive Validation Script

Automated Success Validation

Run this comprehensive script to validate your entire CrashLens setup:

BASH
#!/bin/bash # CrashLens Success Validation Script echo "๐Ÿš€ Starting CrashLens Success Validation..." # Phase 1: Basic Installation echo "๐Ÿ“ฆ Phase 1: Basic Installation" if crashlens --version; then echo "โœ… CrashLens installation: PASS" else echo "โŒ CrashLens installation: FAIL" exit 1 fi if crashlens doctor; then echo "โœ… System diagnostics: PASS" else echo "โŒ System diagnostics: FAIL" exit 1 fi # Phase 2: Configuration echo "โš™๏ธ Phase 2: Configuration Setup" if [ -f "crashlens.yml" ] || crashlens init --non-interactive; then echo "โœ… Configuration exists: PASS" else echo "โŒ Configuration creation: FAIL" exit 1 fi if crashlens validate --config crashlens.yml; then echo "โœ… Configuration validation: PASS" else echo "โŒ Configuration validation: FAIL" exit 1 fi # Phase 3: Core Functionality echo "๐Ÿ”ง Phase 3: Core Functionality" if crashlens simulate --output validation-test.jsonl --count 50; then echo "โœ… Data simulation: PASS" else echo "โŒ Data simulation: FAIL" exit 1 fi if crashlens analyze validation-test.jsonl --format summary; then echo "โœ… Log analysis: PASS" else echo "โŒ Log analysis: FAIL" exit 1 fi if crashlens policy-check validation-test.jsonl; then echo "โœ… Policy checking: PASS" else echo "โŒ Policy checking: FAIL" exit 1 fi # Phase 4: Performance & Security echo "๐Ÿ Phase 4: Performance & Security" if crashlens benchmark --quick; then echo "โœ… Performance benchmark: PASS" else echo "โŒ Performance benchmark: FAIL" exit 1 fi if crashlens security audit --basic; then echo "โœ… Security audit: PASS" else echo "โŒ Security audit: FAIL" exit 1 fi # Cleanup rm -f validation-test.jsonl echo "๐ŸŽ‰ SUCCESS! CrashLens is properly configured and ready for production." echo "๐Ÿ“š Next steps:" echo " 1. Integrate with your CI/CD pipeline" echo " 2. Configure real log sources" echo " 3. Set up monitoring and alerting" echo " 4. Train your team on CrashLens usage" echo "๐Ÿ”— Useful links:" echo " โ€ข Documentation: https://docs.crashlens.dev" echo " โ€ข Community: https://discord.gg/crashlens" echo " โ€ข Support: https://github.com/crashlens/crashlens/issues"

Manual Validation Commands

BASH
# Individual validation commands crashlens validate-setup --comprehensive # Complete setup validation crashlens health-check --all # System health verification crashlens integration-test --ci-cd # CI/CD integration test crashlens performance-test --production # Production readiness test crashlens security-check --compliance # Security compliance check # Validation with custom criteria crashlens validate \ --config crashlens.yml \ --check-connectivity \ --check-permissions \ --check-performance \ --check-security \ --output validation-report.json # Generate validation certificate crashlens certification generate \ --type setup-validation \ --include-timestamp \ --include-version \ --output setup-certificate.pdf

Success Metrics & Key Performance Indicators

๐Ÿ“Š Technical Metrics

  • Analysis Performance: < 5 seconds for 1000 log entries
  • Policy Check Speed: < 2 seconds for typical datasets
  • Memory Usage: < 512MB for standard operations
  • CPU Utilization: < 50% during analysis
  • Storage Efficiency: < 10MB cache per 10K entries

๐Ÿ’ฐ Business Metrics

  • Cost Reduction: 20-50% LLM cost savings
  • Policy Compliance: > 95% compliance rate
  • Alert Accuracy: < 5% false positive rate
  • Team Productivity: 30% faster cost issue resolution
  • ROI Achievement: Positive ROI within 30 days

Continuous Success Monitoring

BASH
# Set up continuous monitoring crashlens monitor success-metrics \ --frequency daily \ --alert-on regression \ --dashboard-url https://your-dashboard.com \ --report-to team-leads@company.com # Track KPI trends crashlens kpi track \ --metrics cost-reduction,compliance-rate,performance \ --baseline-period last-30-days \ --target-improvement 10% # Generate success report crashlens success-report \ --period monthly \ --include-trends \ --include-recommendations \ --stakeholders executive,finops,engineering
๐ŸŽ‰

Congratulations!

Youโ€™ve successfully set up CrashLens and are ready to optimize your LLM costs with confidence.

๐Ÿ’ก

Smart Policies

Automated cost control

๐Ÿ“Š

Real-time Insights

Continuous monitoring

๐Ÿ”ง

CI/CD Integration

Automated workflows

๐Ÿ†

Cost Optimization

Measurable savings

๐Ÿš€ Recommended Next Steps

1.Connect your production log sources
2.Configure team-specific policies and budgets
3.Set up Slack/email alerts for your team
4.Schedule regular cost optimization reviews
5.Join the CrashLens community for tips and updates
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Last updated: August 24, 2025